Peak Achievement Consultants is dedicated to increasing your professional performance as well as your personal satisfaction and we believe the two are intricately connected. Our programs are focused to help you and your team learn the leadership skills they need to get ahead and the personal skills they need to be successful. Our programs include:

• The Personal Profile System - A Journey of Self-Discovery”
• A Leadership Training Program
• Innovate with C.A.R.E. Profile® - Building a Strong Team"
• A Team Building Program
• Understanding Personal and Relationship Stress Program
• Managing Time More Effectively
• DISC SALES STRATEGIES
• PROFESSIONAL SERVICE WORKS! – A Customer Service Program

I. The Personal Profile System - A Journey of Self-Discovery (2-3 hours)

The Personal Profile System (PPS)® presents a plan to help each participant understand themselves and others in a specific environment. The program places participants as the center of focus as they develop a better understanding of their behavioral profile and identify the environment most conducive to success. Each participant learns the differences within others, and also the environment that yields maximum productivity and teamwork for the organization.

Based on Dr. Simonds' successful book, A Beginner's Guide to Leadership Training Programs, this session uses the Personal Profile System® to provide a basic framework for each participant to understand their behavior, as well as others'. Through a series of structured exercises each member gains knowledge, confidence and experience with a variety of leadership characteristics. After discussing your needs, the Peak Achievement Consultants will select specific exercises to reflect your group's goals. Some topics include problem solving, consensus building, conflict resolution and assertiveness training. The program's final stage features an application exercise to identify the organization's central challenge and develops a potential solution.

A self-scoring assessment, Innovate with C.A.R.E® helps group members identify their unique approach to innovation and teamwork, and help team members understand their roles in the team's process. The profile identifies the role of natural fit for each participant in the innovation process. Those roles are: Creator, Advancer, Refiner, and Executor (C.A.R.E.) and a combination of all four roles: the Facilitator.

Developed from a scripted seminar, this program provides an avenue for moving your group forward in today's fast-paced world. It also provides a method for all participants and their team to become trailblazers and leaders. Simply, it is a focus on collaborative innovation.

The core of this program centers on the Innovate with C.A.R.E. Profile®, which helps organizations recognize, nurture, and encourage innovation. It gives all participants a personalized interpretation of their approach and innovative strengths while identifying their most natural roles in the innovation process. Collectively this seminar and profile provides participants with the tools to perform smoothly and successfully on a creative work team.

II. A Leadership Training Program (6-8 hours)

Based on the founder’s book, A Beginner’s Guide to Leadership Training Programs, this program uses the Personal Profile System® to provide a basic framework for understanding the participant’s behavior, as well as others. Then, through a series of structured exercises,each gain knowledge and experience in a variety of leadership characteristics. Peak Achievement Consultants specifically select the exercises to reflect the needs of each group in consultation with your staff members. Some topics include problem solving, consensus building, conflict resolution and assertiveness training. The concluding stage is an application exercise that identifies the key problem of the organization and develops a potential solution to it.

III. Innovate with C.A.R.E. Profile® - Building a Strong Team (2-3 hours)

A self-scoring, self-assessment, Innovate with Care® helps participants identify their unique approach to innovation and teamwork, and help team members understand their roles in the team process. The profile identifies each participant’s role in the innovation process. The roles are: Creator, Advancer, Refiner, and Executor (C.A.R.E.) and a combination of all four roles: the Facilitator.

This program enables the participants to:

• Capitalize on their innovation strengths and skills;
• Work together with fewer conflicts;
• Enhances motivation and self-esteem.

IV. A Team Building Program (6-8 hours)

Developed from a scripted seminar created by Inscape Publishing Company and the author of the Innovate with Care Profile®. The program addresses directly an avenue for moving forward in today’s fast-paced world and provides a method for the participant and her/his team to become trailblazers and leaders. Simply, it’s about collaborative innovation.

The core of this program centers on the Innovate with C.A.R.E. Profile®, which helps organizations recognize, nurture, and encourage innovation. It gives all participants a personalized interpretation of their approach and their innovative strengths, and identifies their most natural roles in the innovation process. The Innovate with C.A.R.E. Profile® provides participants with the tools to perform smoothly and successfully on a creative work team.

The program will teach each member of your team to:

• Identify the approach used in the innovation process;
• Identify their most comfortable role in the team process;
• Develop strategies that help each work on a team in creating, refining, advancing, and implementing new ideas;
• Determine effective ways to balance, integrate and capitalize on the different strengths of each member of an innovation team.

V. Understanding Personal and Relationship Stress Program (3-6 hours)

High stress levels create peaks and valley of productivity. To combat these, everyone must know how to balance the urgent demands of their academic, personal and professional lives. The Coping & Stress Profile Assessment® represents a learning instrument that uniquely connects stress in four life areas: academics/professional, personal, couple and family. Individuals gain crucial insights into how stress in one area impacts the others, and how successful coping mechanisms in one area can decrease stress in another.

During this program each participant completes the Coping & Stress Profile Assessment®. By using that tool group members increase their awareness of how - and in what areas - stress affects them. The Profile also reveals each person's coping strengths, and identifies the coping resources whose development would be most helpful. Later, your team creates an Action Plan for making specific changes to reduce the stress and increase satisfaction in all areas of life.

This profile feature a unique ability to focus on the four interconnected areas of each person's life - academic/ professional, personal, couple and family - which always affect each other. For example, stress in a student's academic life creates stress in their family life. Furthermore, coping resources in one area of life can decrease stress in other areas. A supportive partner, for example, can help with stress in anyone's professional life. When people experience stress they engage the coping resources they developed. The greater variety of these coping resources, across all areas of life, the more effective the stress management and the more satisfied each person feels.

VI. Managing Time More Effectively (3-6 hours)

Experts agree that maximizing academic/professional and personal performance demands setting priorities and managing time effectively. To assist with those challenges we offer the Time Mastery Profile®. It provides a complete, self-directed assessment of each member's current time management effectiveness. Afterward the facilitator will walk your group through the built-in workbook as a framework with customized strategies develops.

During this program your team members will take the Time Mastery Profile®, an easy-to-use assessment tool that helps individuals identify their time mastery strengths and limitations. It provides an opportunity to compare time management behaviors with effective managers so each individual can assess their performance in twelve common area of time management. The 12 keys are:

• Attitudes;
• Interruptions;
• Goals;
• Meetings;
• Priorities;
• Paperwork;
• Analyzing;
• Delegating;
• Planning;
• Procrastination;
• Scheduling Time;
• Teamwork.

VII. DISC SALES STRATEGIES (Two Days)

Gain the competitive advantage with the Personal Profile System® and improve the effectiveness and adaptability of every member of your sales team. DISC Sales Strategies® helps both new and experienced salespeople to:

• Maintain their focus on customer needs;
• Create and maintain relationship-based sales;
• Meet sales goals by developing skills in a wide variety of selling situations;
• Reduce direct sales costs by increasing sales call effectiveness.

Peak Achievement Consultants can present the DISC Sales Strategies in two intensive days or in six modules over time. The program covers five key sales areas:

• Increasing sales through adaptability;
• The influence of styles on selling and buying;
• Identifying your customer’s DISC “Dimensions of Behavior”;
• Strategies for adapting to your customer;
• One-on-one and group selling.
  

VIII. PROFESSIONAL SERVICE WORKS! – A Customer Service Program (15 hours or two days)

This skill-building program uses the Personal Profile System to help employees develop first-class competencies in meeting the service needs of external and internal customers. Through video examples, individual exercises, and small group activities, this complete 15-hour program is structured in five 3-hour modules that cover the following key areas:

• Identifying and understanding employees’ own DISC behavior using the Personal Profile System® 2800 Series;
• Understanding and adapting to the customer’s behavior;
• Increasing professionalism through better attitudes and teamwork;
• Managing special service situations and problems;
• Negotiating conflicts.

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